For Grandmother's Day, we are offering you -10%* on all our gift boxes with the promo code: MAMIE

FAQ

Gift vouchers are valid for 365 days. The expiry date will be indicated on the gift voucher to be given to the beneficiary.
ou can contact us using the email address and telephone number shown on your gift voucher. Contact us using the code on your gift voucher, and we’ll be happy to let you know when we’re available to make your reservation.
You can select one of the following 3 shipping methods:

  • By post – the cost of delivery will be added to the initial amount of your gift voucher.
  • By email to the recipient – the recipient of the gift voucher will receive it instantly in their email inbox.
  • Print at home – the buyer receives the gift voucher by email (in PDF format) and can print it out to give to the recipient personally.

Yes, payment security is guaranteed by MangoPay, a branch of the Mangopay Advent International bank. No bank details will be saved. Your bank card number will never be communicated to a third party. Your payment information is encrypted and secured using SSL protocol.

If you selected “by email to the recipient” when you made your purchase, the recipient will receive an email containing their gift voucher (in PDF format). In all other cases, the recipient will not receive an email from us.
Once payment has been confirmed, you will receive a purchase confirmation email containing the gift voucher (in PDF format). This email may take a few minutes to arrive.
There are 4 steps to purchasing your gift voucher:

  1. Personalising the gift voucher, choosing options and shipping method
  2. Enter your contact details
  3. Enter the recipient’s contact details and personalised message
  4. Secure online payment by credit card

Guaranteed best price – By buying directly from the supplier, you pay no extra charges.
Saves time – Thanks to email delivery, the gift voucher will be sent instantly as soon as payment has been confirmed.
Environmentally friendly – Because we care about the environment, sending your gift voucher by email reduces the use of paper.

Yes, by adding options and possibly personalising the number of nights or people, you can enhance the initial gift voucher and add extra activities.
To guarantee instant validation of your purchase, payment can only be made by credit card: Carte Bleue, Visa or Mastercard.
The gift voucher will be sent to you by email (in PDF format) as soon as payment has been confirmed. It may take a few minutes to receive the email.

Yes, you can contact our concierge directly by email or by telephone on 01 78 94 90 40 and you will be taken in charge directly.

By using the value of your vouchers and gift cards from our partners: ANCV – BIMPLI – CADO CHEQUES – CADHOC- EDENRED – ILLICADO – MA CARTE CADEAU – SODEXO – TIR GROUPE – GLADY – SPENDLLY – WEEDOOGIFT – YOUKADO

Would you like to give this gift to several people? Create a group gift!

Select the offer of your choice and invite your friends or colleagues to share the payment equally.

How it works ?

  1. On the next page, select “It’s a gift” and choose the delivery method.
  2. Enter the recipient’s contact details and personalize your message.
  3. Choose shared payment and add as many participants as you want, individual participation is automatically updated.
  4. You don’t have to manage anything, a payment link is sent by email to all contributors.
  5. The gift card will be activated as soon as all participants have made their payment!

Votre choix ?

Pour régler vos achats, vous avez deux options : passez par notre boutique en ligne ou contactez notre conciergerie par email ou téléphone au 01 78 94 90 40..

De plus, vous pouvez utiliser vos chèques et cartes cadeaux de nos partenaires suivants : ANCV, BIMPLI, CADO CHEQUES, CADHOC, EDENRED, ILLICADO, MA CARTE CADEAU, SODEXO, TIR GROUPE, GLADY, SPENDLLY, WEEDOOGIFT, YOUKADO. 

Vous n’arrivez pas à choisir LE coffret cadeau idéal parmi notre selection ?

Invitez vos amis à participer à un pot commun ! Le montant total des participations se transformera ensuite en chèque cadeau utilisable librement !

Cadeaux entreprise

S'informer

J'ai un coffret cadeau

Vous avez un coffret ou un chèque cadeau Hôtels & Préférence ? C’est facile, contactez notre conciergerie au 01 78 94 90 40.

Your choice ?

To pay for your purchases, you have two options: go through our online store or contact our concierge by email or telephone on 01 78 94 90 40.

In addition, you can use your vouchers and gift cards from our following partners: ANCV, BIMPLI, CADO CHEQUES, CADHOC, EDENRED, ILLICADO, MA CARTE CADEAU, SODEXO, TIR GROUPE, GLADY, SPENDLLY, WEEDOOGIFT, YOUKADO.

Can’t choose THE ideal gift box from our selection?

Invite your friends to contribute to a common donation! The total amount of entries will then be transformed into a freely usable gift voucher!

Corporate gifts

Get informed

I have a gift box

Do you have a Hôtels & Préférence gift box or gift voucher? It’s easy, contact our concierge at 01 78 94 90 40.